Appreciation Letter made by Riska Rizkinia 3EB29 (27213800)
September 29, 2015
Dear Mr. Hangga
I am writing to let you know how much
I appreciate the outstanding customer service that your staff provided last
week. I visited your store to purchase furniture for my new office. Your staff
was very attentive and helpful. The employees I interacted with, especially
John Smith and Michelle Howell, were very knowledgeable about your store's
product line and seemed genuinely interested in helping me find items that met
my needs rather than just being focused on making a quick sale.
Because of their efforts, I was able
to find exactly what I needed and I am very satisfied with my purchase. I will
continue to visit your store in the future, as well as recommend it to others.
Please let John and Michelle, as well as the other employees in the office
furniture department, know that their efforts did not go unnoticed. You have
put together a great team that makes customers feel respected and valued.
I look forward to working with your
team again in the future.
Sincerely,
Riska Rizkinia
Apelogize Letter made by Siwi Dwi Lestari .S. 3EB29
(28213594)
September 29, 2015
Dear Ms.Rina
This is with regard to the cancellation
of orders placed by me to your company in the order no .130395 dated 27th October 2015.
I request you to kindly cancel all
the orders and delivery of items as mentioned in the said document. I will like
to bring to your notice that due to changes in the plan of company to manufacture
certain kind of products i may not
require the items provided by you, hence i am forced to cancel all the orders
in this regard.
I regret the inconvenience caused due
to this. Kindly contact me in any case of settlement pertaining to the orders
and delivery of items. We hope that any issue,
if at all will be settled by mutual consent.
Any further communication in this
regard may be directly mentioned and forwarded to me or any managers.
Sincerely,
Siwi Dwi Lestari .S.
